Shipping & Delivery Policy

At SalonEquipmentCompany.com, we are committed to delivering your salon equipment promptly and efficiently. Below are the details of our shipping and delivery processes:

Shipping Destinations

  • United States: We ship to locations within the USA, ensuring wide coverage for our diverse range of customers.

Tracking and Dispatch

  • Order Tracking: Every order is shipped with a working tracking number. This allows you to monitor the progress of your shipment for peace of mind and planning.
  • Dispatch Time: We strive to dispatch orders within 48 hours of processing. Our goal is to get your products to you as quickly as possible.
  • Transit Time: The actual transit time will depend on the shipping method chosen, the destination, and the carrier’s delivery schedule. This can vary, especially during peak periods or due to logistical challenges, but on average it takes up to 5 to 7 business days.

Special Orders

  • Custom Timelines: Special orders have their own shipping timelines, agreed upon at the time of the order.
  • Proactive Communication: Our representatives will provide you with a shipping estimate for these orders and will only proceed with shipping upon receiving your approval.
  • Billing Process: We ensure transparency and customer satisfaction by not charging your card until we have your shipping approval.

Delivery During Sales and Promotions

  • Extended Delivery Time: Please note that during sale periods and promotions, delivery times may be longer than usual. We appreciate your patience and understanding during these busy times.

Shipping Fees

  • Costs: Shipping charges are based on the order size, weight, and delivery location. These will be calculated and presented at the checkout process.
  • Responsibility for Charges: Customers are responsible for all shipping charges, which are non-refundable.

Shipping & Handling

  • Careful Packaging: All items are carefully packaged to prevent damage during transit.
  • Insured Shipments: We recommend insuring your shipments for added protection.

Receiving Your Order

  • Inspection on Arrival: Upon receiving your order, please inspect the packaging and contents for any signs of damage and report any issues immediately.
  • Customer Support: If you have any questions or concerns regarding the receipt of your order, our customer service team is here to assist.

Our Commitment

At SalonEquipmentCompany.com, our aim is to ensure a smooth and satisfactory shipping and delivery experience for each of our customers. If you have any specific requests or needs regarding your shipment, please do not hesitate to contact us.

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